The Leadership Imperative: Creating a Culture of Trust

room: Huron, 2 — time: Tuesday 10:45-12:15
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In our personal and business lives, many of us know leaders who successfully foster environments of incredible creativity, innovation, and ideas—while other leaders try but fail. So, how do the top leaders get it right? Going beyond the basics, I explore with you the ways that the best leaders create “safety nets” that allow people to discover and try new possibilities, fail early, and correct faster. Removing fear and engendering trust make the team and organization more creative and productive as they spend less energy protecting themselves and the status quo.

Pollyanna shares the tools you, as a leader, need to develop open environments based on trust—the first step in collaboration across the enterprise. Learn to step forward and do the right thing without breaking trust. Find out when and how to acknowledge and reward trust in your team and organization. At the end of this presentation, attendees breakout in small groups to develop strategies for creating a culture of trust in their organization and in their teams.

The question I get most often from leaders is “How do I build trust?” with our collective experience, let’s find some tools you can use and put to work in your organization.

In this workshop we will learn:
- How to identify the fear in a team that is keeping people from expressing their ideas.
- How to remove this fear and keep such fear out of the organization
- What behaviors leaders should avoid – the actions that stifle creativity and innovation
- When leaders encourage failing early and failing fast, how teams can create a ‘safety net’ where they can recover from their mistakes ‘safely’.

We will discuss:
- Can trust be rebuilt after it is broken? If so, when and how?
- What do you do when there is one person on the team everyone distrusts?
- How do attendees define integrity, ethics, and the importance of both in their team interactions and team productivity?
- Is there such a think as ‘situational integrity’? If so, what it is.
- What is the most disruptive factor to team effectiveness?

All topics that will help you create a culture of trust for teams to foster in the exchange of ideas.

Process/Mechanics

25 min presentation
20 mins of defining a culture of trust
45 mins of developing strategies to create and maintain a culture that encourages and fosters trust focusing on a prioritized list of largest challenges leaders face