As the Software as a Service (SaaS) model becomes a more widely accepted method of software delivery, traditional software lifecycle methodologies have struggled to keep up. What does it take to do frequent, seamless rollouts of software on a massive scale with minimal capital and staff while also achieving the maximum number of ā9sā of service availability? How can the SaaS model become a real competitive advantage that, when combined with Agile and Lean methods, creates better products and more efficient and collaborative organizations?