program selection system

This 30 min experience report gives attendees another perspective on how one software company is approaching selling and executing user experience projects using Agile methodologies. Specifically, we will focus on our experience and approach to expanding User Research (UR) component in our projects. We feel that UR is vital to a successful software project but is the hardest part of User Experience to sell because it is often viewed as 1) taking more time, 2) costing more money, 3) slowing down development, and 4) unnecessary (“we already know the users”).

Why is it impossible to find a decent used car?

The economic theory of “asymmetric information” shows us what happens to a market in which one party holds important information about the quality of the goods or services. Health insurance is another market where the parties each hold significant information. We will examine what happens in these markets as a result of that asymmetric information.

Many software development organizations work within the bounds of contractual agreements in both internal and external (consulting) projects. As Agile practitioners, we often hear that Agile Contracting is challenging and practitioners are looking for solutions. In this workshop we will offer a toolbox of strategies to help deal with different contracting scenarios and promote Agile practices, protect the development organization, and provide value and protection to the contracting organization.