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The world is growing together and more and more we have the task to realize business processes distributed over multiple teams, companies, locations, and domains. For example, mobile phone companies these day exchange data with banks and insurances, logistics companies (to ship mobile phones), phone vendors, airlines (to offer business customers both special rates and lounge access), and so on. But, of course, we still have to be agile. We have to deliver new or modified distributed business processes as soon as possible with the best quality we can provide.

Volunteer organizations are unique because people are not paid for their contribution and your organization is in competition for space in an already over-booked schedule. By necessity, volunteer organizations require a more human-centric approach to leadership. This workshop will explore the 10 things you better be doing if you want to harness the passion and enthusiasm of your team of volunteers. Topics such as empowerment, self-organization, and short-cycle delivery will be addressed using real world scenarios.