program selection system

Whose Project is it Anyway? Presenters: Bonnie Aumann, Rob Kinyon

From organizing the backlog of stories to choosing a branching strategy, developers and clients can find themselves wondering who’s really driving the project. These problems are only exacerbated when an outside team is brought into the client-space. In this session we will explore organizational patterns and anti-patterns, particularly focusing on conflict resolution, via improvisational role-playing.

Scrum focuses on collaboration with the customer, but what if your customer is actually a provider for yet another customer? Then who is your REAL customer? What if these two possible customers have a hostile relationship? Then who is your customer? These are the kinds of real world questions that we examine in this experience report.

The report describes a situation involving a complex customer relationship and the consequences of failing to identify the correct customer.