With a Master’s degree in Sociology, Nicola Dourambeis has worked in software delivery since the early dotcom days as a project manager and consultant. For the last five years, Nicola has focused her work as an Agile Project Manager and Coach, specializing in organizational change. She has consulted in the US and UK through ThoughtWorks and independently with companies as diverse as British Telecom, Siemens Medical, LL Bean, Progressive Insurance and Yahoo! to help them adopt Agile. Nicola currently works at Salesforce.com as a Senior Agile Coach delivering training and coaching.